How do I create an account or resolve login/access issues for Storesight or StoresightAI?
Users can create a Storesight account at storesight.com/login or a StoresightAI account at app.shelfgram.com. Storesight blocks free email domains for security reasons, but support can assist if needed. For login or access issues, including password resets or locked accounts, email support@storesight.com.
Account Creation and Access Issues
Having trouble creating an account, logging in, or accessing your Storesight or StoresightAI tools? Here’s everything you need to know.
1. Creating a Storesight Account
To create an account for Storesight Data Services, click here:
Steps to Sign Up
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Go to the sign-up page.
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Use your work email address to register.
Free domains (e.g., Gmail, Yahoo, Outlook) are currently blocked for security reasons.
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Create a secure password and complete the registration.
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Log in anytime at https://storesight.com/login.
Need help with your email domain?
Contact our team at support@storesight.com. We can review your request and assist with manual account creation if needed.
2. Creating a StoresightAI Account
For StoresightAI (Shelfgram), sign up here:
Steps to Sign Up
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Go to https://app.shelfgram.com/.
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When prompted, create your account using your work email address.
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Log in at the same link once registration is complete.
3. Troubleshooting Login & Access Issues
Issue |
Possible Cause |
Solution |
---|---|---|
Can’t create an account |
Free email domains are blocked |
Use a work email or contact support@storesight.com |
Forgot your password |
Lost or incorrect credentials |
Click Forgot Password on the login page to reset |
Account locked |
Too many failed login attempts |
Wait 15 minutes or email support@storesight.com |
Trouble logging into StoresightAI |
Wrong URL or credentials |
Confirm you’re logging in at https://app.shelfgram.com/ |
4. Need More Help?
📧 Email Support: support@storesight.com
Our team can help resolve account creation, access, and login issues quickly.