What Is the Ratings & Reviews Program and How Does It Work?

Storesight’s Ratings & Reviews program collects authentic, verified-purchase reviews from real shoppers across retailers like Walmart, Sam’s Club, and Target, with Agents fully reimbursed for purchases. For support, contact support@storesight.com.

Collecting authentic, verified reviews is more important than ever in today’s retail landscape. With growing competition and increased consumer reliance on online reviews, brands need a reliable way to generate high-quality content that builds trust and drives conversion. That’s where our Ratings & Reviews program comes in.

At Storesight Data Services (formerly Field Agent), we help brands gather authentic product reviews written by real shoppers who have purchased and experienced your product firsthand. Each review is backed by a verified purchase, ensuring credibility with consumers and alignment with retailer policies.

How It Works

  1. Agents Purchase the Product

    Our nationwide community of shoppers—called Agents—buy your product either in-store or online, depending on the program selected.

    We do not ship products to participants. Every item must be purchased directly by the Agent from a retail location or eCommerce site.

  2. Agents Are Reimbursed

    We fully reimburse the cost of the product to the Agent, ensuring it’s a real, organic transaction.

  3. Agents Leave an Honest Review

    Once the product is in hand, the Agent is prompted to leave a review. For Walmart, these reviews are submitted through our integrated system and syndicated directly to Walmart.com with the verified purchase badge.

  4. You Receive the Results

    Depending on the retailer, reviews may go through moderation before being published. This is especially true for Walmart, where review processing can take up to 2–3 weeks after submission.

Supported Retailers and Platforms

We offer Ratings & Reviews programs across several major platforms, including:

  • Walmart.com

  • Sam’s Club

  • Target

  • Brand Sites (for DTC or non-retail-specific review generation)

  • Many others — reach out to see if your preferred platform allows incentivized reviews.

Note: The list of retailers that accept incentivized reviews continues to evolve. We stay up to date and will guide you on compliant review collection options.

Why Use Our Ratings & Reviews Program?

  • Verified Purchases: Each review comes from a genuine transaction—no simulated buys, no sample giveaways.

  • Authentic Opinions: Agents are instructed to leave honest reviews, and there’s no requirement that feedback must be positive.

  • Retailer-Compliant: We only operate on platforms that allow incentivized reviews, helping you stay in good standing with your retail partners.

  • Scalable: Whether you’re looking for 10 reviews or 1,000+, we can scale the program to fit your needs.

  • Self-Service or Full-Service: Build your own program through our Marketplace, or work with our Custom Solutions team for a tailored approach.

If you have questions about which Ratings & Reviews product is right for your brand—or if you need help launching a program—our team is here to help. Reach out to support@storesight.com and we’ll guide you through the process.