What is the Buy & Try program, and how does it work?

The Buy & Try program allows you to gather authentic product insights from real shoppers. Agents purchase your product in-store or online, use it at home, and then share detailed feedback about their experience.

Storesight’s Buy & Try program helps brands gather rich, in-home insights by putting your product directly in the hands of everyday shoppers. Instead of shipping samples, our Agents purchase your product from a real retailer—just like any customer would—then take it home, use it, and provide detailed feedback through a custom survey.

This is an ideal solution for capturing honest reactions, validating claims, testing packaging, or understanding how your product fits into a shopper’s lifestyle.

How it Works:

  1. Product Purchase: Agents locate your product in-store or online and purchase it out of pocket.

  2. Reimbursement: We reimburse Agents 100% of the product cost once they’ve completed the job.

  3. Product Use: Agents use the product naturally, at home, just like a regular shopper would.

  4. Survey & Feedback: After use, they complete a tailored survey designed to capture the insights that matter to your team.

Why Choose Buy & Try?

  • Natural Use: Products are used in real-world settings—not in labs or focus groups.

  • Fast, Scalable Results: Launch quickly and collect results at scale across the U.S.

  • Flexible Design: Customize the questions to match your learning goals—no rigid templates.

  • No Shipping or Fulfillment: Agents buy the product themselves, eliminating logistics on your end.

Where Agents Shop

Agents can shop at Walmart, Target, Sam’s Club, brand websites, or other major retailers that carry your product.

Note: Storesight does not ship products. All items must be purchased directly by Agents either in-store or online.

Need help getting started?

Contact us at support@storesight.com and we’ll help you design a program that meets your goals.